Check-in / Check-out

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Starting from what time can I check-in?

You can check-in at 2:00 p.m.

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Until what time can I check-out?

Check-out schedule is until 12 p.m.

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My flight arrives at the end of the night; is it possible to check-in at a late hour?

Please contact us to +351 963 118 534 , +351 249 849 313 or info@retirodobosque.com informing about your arrival time.

 

My flight arrives early in the morning; is it possible to check-in early?

If there are rooms available at the time of your arrival, it is possible to check-in early. Inform us about your arrival time in advance.

 

My flight departs at the end of the day; is it possible to have a late check-out?

Always verify and request at the reception beforehand the possibility of staying in your room until the desired time.

 

Services & Commodities

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Is there wireless Internet in the house?

There is free wireless internet throughout the house.

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Is the pool available during the whole year?

No, the pool is not available the whole year. The pool is only available from June to October.

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Is breakfast included in the room?

For whole house rentals, the breakfast is not provided and included. For room bookings, breakfast is included and served between 9 a.m. and 11 a.m in the house living room only. If you have any food restrictions or need an exception regarding the breakfast schedule, please inform us.

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Is it possible to have other meals besides breakfast?

We do not provide lunch and/or dinner service, but we can recommend you restaurants nearby. You can also order food and eat at the house living room

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Is there room service?

There is no room service.

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Is there a laundry service?

Yes. Any requests for laundry or cleaning should be requested at our reception.

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Are pets allowed?

Yes, pets are allowed. However, please inform us ahead if you are bringing any pets. 

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Does the house have parking?

Yes, the house has a free outdoor parking.

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Can I ask for extra beds?

For children under 2 years old baby cribs are included. For children above 2 years old and adults, if there is the need for extra beds,

they have a cost of 20€ per night. Both cribs and extra beds should be requested in advance and are subject to availability confirmation.

 

Cancelations

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How can I change or cancel a reservation?

To change or cancel a reservation, please contact us through email to info@retirodobosque.com.

Whole house rentals require the payment of 50% of the total value at the moment of the booking. Reimbursements of whole house rentals are only reimbursed if occurring 30 days before the arrival date.

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